Privacy Policy

Introduction

Present Moments Recovery ("we," "us," or "our") respects your privacy and is committed to protecting the information of everyone who visits our website, submits a form, or communicates with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use https://presentmomentsrecovery.com.

We are also committed to complying with all applicable federal and state laws governing the confidentiality of substance use disorder patient records, including 42 CFR Part 2, the Health Insurance Portability and Accountability Act (HIPAA), and California privacy law.

Information We Collect

Information you provide. When you complete a contact form, insurance verification form, or other submission, you may give us personal information such as your name, email, phone number, insurance details, and information about treatment needs. All of this is provided voluntarily.

Information collected automatically. When you visit our website, we may automatically collect device and usage information, including IP address, browser type, operating system, pages visited, time on page, and referring website.

How We Use Your Information

• Respond to your questions and share information about our programs
• Verify insurance benefits at your request
• Coordinate the next steps in care
• Improve our website and services
• Send resources and updates you have asked to receive
• Meet our legal and regulatory obligations

Confidentiality of Substance Use Disorder Records

Federal law (42 CFR Part 2) provides strict protections for substance use disorder patient records. We do not disclose information identifying an individual as having a substance use disorder without that individual's written consent, except in the limited circumstances permitted by law.

HIPAA Compliance

We comply with HIPAA's requirements for protecting individually identifiable health information. Protected health information is handled, stored, and transmitted in line with applicable safeguards, and is shared only as permitted or required by law and with your authorization.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and communicate with you, with insurers when you ask us to verify benefits, and when required by law. Any such partners are expected to protect your information consistent with this policy and applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and limit access to those who need it.

Your Choices

You may opt out of non-essential communications at any time. You may also request access to, correction of, or deletion of the personal information you have provided, subject to legal and recordkeeping obligations. To make a request, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Present Moments Recovery
Carlsbad, CA 92008
Phone: (619) 363-4767
Email: info@presentmomentsrecovery.com